Looking Back, Looking Forward
Have you every compared your skills to another person? How about upping the comparison by comparing yourself to an earlier version of yourself? In this article, I compare my skills today with my...
View ArticleUnintentional Lesson
Ever had one of your buttons pushed? During a terrific session at the AYE Conference entitled Software by the Numbers, I discovered a new button of mine. Let’s call it the “Planning” button. The...
View ArticleThe Revenue Neutrality Paradox
My friend Dan is a staffer for a software company. I asked him recently what he was working on. He told me he invests the majority of his time on a project to change the way his company licenses its...
View ArticleSelling Your Ideas to Management
Workshop Do you wish you could break through and communicate better with management? You aren’t alone. Employees do their best to share their ideas with busy managers. But they rarely receive feedback...
View ArticleTell Me What You Want Me To Do
Are you overwhelmed by a mountain of email? I suggest you take a page out of the playbook of my colleague Eric Sperley who knows how to ask for what he wants. Eric sent the following message to the...
View ArticleThe Art of the Discovery Interview
“What?” raced through Janet’s head as she read the email. “Now that’s a surprise.” The message was from Jack Johnson, vice president of development. It said she would receive a meeting request from...
View ArticleCoaching Whiners
Ban whining. It’s destructive communication inside organizations. Why is whining destructive? How can a whiny complaint be transformed into a constructive, actionable proposal? You ask Anthony, who...
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Safer Conversations with Management
You have what you believe is an important thought to share with management. You’re concerned though that management may dislike your message. How do you assess how safe it is to share your thought...
View ArticleTemperature Reading
Virginia Satir developed this method for discovering a group’s temperature — what we in technology often call the system’s state. A facilitator leads the discovery. He or she keeps the group focused...
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Stop that Mole Now
Do you have a mole undermining the work of your team? Someone who constantly complains privately to any teammate who will listen but refuses to bring that same complaint publicly to the team? Someone...
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Stop that Mole Now
Do you have a mole undermining the work of your team? Someone who constantly complains privately to any teammate who will listen but refuses to bring that same complaint publicly to the team? Someone...
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